Digital Customer Engagement for Business Agility and Transformation

Customer Communications Management (CCM)

Agile. Efficient. Transformative.

In this highly competitive environment, customers demand personalized experiences at every possible touch. Our CCM solution helps businesses redefine CX, open newer revenue streams, improve operational efficiency, and reduce costs while transforming their communication strategy. A centralized, Ai -powered CCM product like ours solves some of the biggest problems companies face around managing legacy content and creating consistent, compelling omnichannel CX. To know more, watch this

Customer Engagement Hub

Engage. Win. Retain

Our solution helps enterprises to send personalized campaign messages relevant to the customer’s position in the sales funnel to drive sales in online and physical stores. Generate more leads and enhance customer experiences with our technology. Now delight customers by connecting multiple stakeholders. Read this datasheet to know more

Rewards and Recognitions

Positioned as a 'Leader in Aspire Leaderboard™ 2022

Intense Technologies has been positioned as a ‘Leader’ in the 2022 Aspire Leaderboard^TM amongst AnyPrem Customer Communications Management (CCM) Software Leaders.

Recognized in the 2022 SPARK Matrix for CCM

Intense Technologies has been recognized in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

UniServe™ NXT Digital Suite Rated Exceptional by Customers

Intense Technologies’ UniServe^TM NXT platform received an excellent overall rating and high ratings across the world from delighted customers.

The value we have delivered

We do what defines us!

Intense Technologies is a global software products company helping enterprises embark on their digital journey and enhancing their CX. We have touched lives in various sectors, including telecom, banking, insurance, government, and utilities, enabling them to lower their operational costs and have a rapid ROI. To know more about how our products have transformed the digital space, watch this video here.

Digital Customer onboarding helps a leading TSP reduce onboarding time from days to minutes

Our digital onboarding solution has helped a Government owned Telecom Service Provider having PAN India presence implement the digital onboarding solution with digital KYC for faster enrolment and 100% compliance. The main challenge was that the TSP was working in silos, and it was increasingly complex to ensure compliance with changing government guidelines. To know how read here

Elevate the Customer Experience like Never Before!

With Intense Technologies’ cloud-hosted Customer Engagement Solutions, move your Customer Communications from a cost center to a revenue center. Trusted and recommended by experts and clients, we have been ranked No 2 globally by customers among CCM vendors featured in the Gartner Peer Insights 2021. Our award-winning platform helps you stay on top by reducing data complexities, overhead expenses, and cost of change while keeping pace with business needs and regulatory changes. To know more, watch the video here.

Our digital onboarding solution – Best ally for banking enterprises!

Intense has helped the banking sector with new ways of connecting with customers. Banking customers can now complete the KYC for their accounts within just a few minutes. With absolute ease, banks can now onboard new customers. Even as we work remotely, we help enterprises onboard their customers seamlessly and provide self-service portals, interactive videos, digital communications, and more with our award-winning platform. Watch the video to know more, here.

Digital Platforms of Enterprise Applications

Digital technologies are changing the world as never before. The hassle of implementing disparate technologies, making them work together, and again managing changes on each of them is tedious. Our digital platform, UniServe™ NXT with its advanced technology capabilities helps fulfill and exceed all business objectives by building flexible customer journeys, automating business processes, and easy collaborations on internal projects. To know more, watch the video here.